Antwerp Area, Belgium
Senior ICT Support Engineer at HCL Technologies Europe
Information Technology and Services
Education
INTEC Brussels 2010 — 2010
CCNA Practicum, Network and System Administration/Administrator, B
ARON Hasselt 1999 — 1999
Certifcation ICT / LAN Networking / MS Server, Computer Systems Networking and Telecommunications, A
Provinciale Hogeschool Limburg 1992 — 1996
Bachelor, Management Support / Languages
Experience
XatraX May 2014 - June 2014
Projinit July 2012 - January 2013
HP CDS October 2011 - March 2012
ALTEN BELGIUM May 2011 - October 2011
PART TIME IT SUPPORT January 2009 - February 2011
Getronics BeLux October 2005 - November 2008
SITEL SUPPORT DESK - EINDHOVEN May 2003 - August 2005
Computer Task Group June 2002 - February 2003
Econocom June 1999 - April 2001
AD TECHNOLOGY January 1999 - December 1999
Skills
Service Delivery, VPN, Server 2000-2008, Routers, Help Desk Support, Report Writing, Windows Vista, Troubleshooting, German, Change Preparation, DTP, Customer Service, User Administration, Inventory Management, Remote Access, Knowledge Sharing, Backup Exec, Mac OS X, MS-DOS, Workstations, Office Equipment, Network Administration, Windows Server, Rollout, Remote User Support, French, Windows XP Pro, Remote Infrastructure..., Microsoft Office, Migration Projects, LAN Switching, Windows 7, Onsite, SPOC, Problem Solving, Laptops, Wireless Routers, Teamwork, Wireless Networking, Windows 8, Remote Troubleshooting, End User Training, Dutch, Office Administration, Telecommunications, Server Administration, English