Cambridge, United Kingdom
End User Services Manager at Cambridge Assessment
Information Technology and Services
Education
The Open University 2013 — 2016
Msc Technology Management, Information Technology
Anglia Ruskin University 2001 — 2006
BSC Computer Science, Computing
TULEC Institute 1998 — 2001
Adv Diploma in Software Engineering, Computing, VB, Java, C, C++, Networking
Hebron High School 1995 — 1996
12th, Science Stream
Experience
Cambridge Assessment November 2014 - Present
Cambridge Assessment October 2013 - November 2014
Cambridge Assessment June 2009 - October 2013
Cambridge Assessment July 2007 - June 2009
Cambridge Assessment July 2005 - July 2007
RealVNC March 2005 - July 2005
Northarbour Ltd February 2004 - March 2005
Skills
Operating Systems, Incident Management, Tridion, Windows Server 2003, Windows Server 2008, SAS, Microsoft Certified..., SQL Server, ITIL, High Availability, Dell PowerEdge Servers, LAN, Group Policy, VBScript, Powershell, Tomcat, XP, IIS, Microsoft Systems..., Citrix, Web Servers, eGain, DNS, F5 BigIP, SharePoint, VDI, Desktop Support, VMware, Disaster Recovery, Apache, SQL, Active Directory, Windows, VMware ESX, VMware Infrastructure, Dell Computers, Virtualization, ITSM configuration, Windows Server, Windows 7, vSphere, 2008 R2, SDL Tridion, Customer Service, Microsoft Exchange, Member of the British..., Linux, Scripting, Troubleshooting, Data Center