London, United Kingdom
Operation Manager at Royal Mail
Logistics and Supply Chain
Education
Anglia Ruskin University 2008 — 2010
BA International Business Strategy, International Business
south birmingham college 2005 — 2006
ECDL, Computer application, ECDL / ICDL certification
Experience
Royal Mail January 2015 - Present
Royal Mail January 2012 - January 2015
Ipsos MORI May 2011 - October 2012
Student Recruitment Ltd October 2009 - September 2010
CUTEC September 2008 - April 2010
Accor June 2007 - June 2008
British Red Cross September 2005 - June 2008
Sigma QC June 2006 - May 2007
Skills
Managing Workflow, Meeting Scheduling, Operations Management, Stress Management, Colleague Development, Microsoft Excel, Customer Satisfaction, Communication, Risk Assessment, Product Compliance, Cost Savings Strategies, Microsoft Word, Complaint Investigations, Plan Review, Managing Partner..., Strategic Leadership, Performance Reviews, Business Meetings, Creative Problem Solving, Financial Analysis, Security Management, Team Leadership, Product Complaints, Managing Deadlines, Health & Safety..., Training Delivery, Segregation of Duties, Project Management, Deadline Driven, Payroll, people system portal, Strategic Planning, Performance Improvement, Multi-site Team..., Leading Meetings, audits, Mail Sorting, Managing Distribution..., Delivering on time, Meeting Planning, Road Safety Audits, Delivering Results, Delivering Solutions, Research, Multicultural..., Service Delivery..., Team Management, Resource Management, Multi-Site..., Change Management