Birmingham, United Kingdom
Casino, Gambling and Leisure Consultant, Owner: Noakes Consulting Ltd
Leisure, Travel & Tourism
Education
The University of Birmingham 2000 — 2003
Master of Business Administration (M.B.A.), Business Administration and Management, Executive
Salford University 1998 — 1999
Post Graduate Certificate in Management, Casino Management, (Distinction)
Experience
Noakes Consulting Ltd April 2014 - Present
Gala Coral Group May 2013 - December 2013
Gala Casino (Gibraltar) Ltd February 2011 - December 2013
Gala Coral Group February 2011 - May 2013
Gala Coral Group August 2010 - February 2011
Gala Coral Group December 2000 - August 2010
Ladbroke Casinos August 2000 - December 2000
Skills
Regulatory Requirements, Management Consulting, Resorts, Internal Audit, Business Development, Casino Gaming, Organizational Design, Multi-site, Brand Development, Customer Acquisition, Profit Maximization, CRM, Business Planning, Customer Experience..., Compliance, Gaming Industry, Coaching, Hospitality Management, Database Marketing, Leadership, Team Management, Leisure Industry, Gaming, Team Leadership, Change Management, Culture Change, Loyalty Programs, Casino, Gambling, Hospitality, Dispute Resolution, Innovation, Business Strategy, Strategic Planning, Management, Marketing Strategy, Anti Money Laundering, Budgets, Bingo, Internal Controls, Risk Management, VIP, Customer Service, Operations Management, Project Management, Communication Skills, Revenue & Profit Growth, Food & Beverage, Performance Management