Groningen Area, Netherlands
Knowledge Engineer at Ziggo
Information Technology and Services
Education
ITIL v3 2012 — 2012
Foundation, Certified
The Global Revenue Assurance Professional Association 2011 — 2011
Certified Specialist, Roaming Operations
AT Computing 2010 — 2010
completed, Unix 2
AT Computing 2008 — 2008
Unix
Comverse London 2008 — 2008
n/a, Data Mediation & Kenan
Oracle University 2008 — 2008
Oracle Basics
Radboud University Nijmegen 1984 — 1989
Master, Anthropology
Experience
Ziggo April 2014 - Present
Ziggo December 2012 - April 2014
Ziggo April 2008 - November 2012
@Home October 2006 - March 2008
PinkRoccade IT Management February 2004 - September 2006
Bureau Discriminatiezaken Den Haag 1996 - 1997
Skills
Application Lifecycle..., Requirements Analysis, Revenue Assurance, Service Delivery, Release Management, Web Design, PRINCE2, Incident Management, PL/SQL, Kenan, Unix, HTML5, jQuery, ITIL v3 Foundations..., Process Management, JavaScript, Infrastructure, West Africa, Multilingual, Sla, Telecommunications, Program Management, Web Development, ITIL, Netherlands, Project Portfolio..., Mediation, Outsourcing, ICT, IT Operations, IT Service Management, IT Management, Change Management, Data Center, Enterprise Architecture, CSS, Application Management