Sheffield, South Yorkshire, United Kingdom
Support Team Leader at WANdisco
Information Technology and Services
Education
Sheffield Hallam University 2009 — 2010
BSc, Network Management, First Class With Honors
Sheffield Hallam University 2007 — 2009
FdSc, Network Technology, Distinction
Lancaster University 1994 — 1997
Polymer Science (2 years competed)
Experience
WANdisco PLC July 2014 - Present
WANdisco PLC October 2011 - July 2014
ask4 Limited September 2011 - October 2011
ask4 Limited November 2009 - October 2011
ask4 Limited February 2008 - November 2009
Sheffield Hallam University November 2007 - February 2008
Office for National Statistics August 2005 - August 2007
Skills
Nagios, Creative Problem Solving, Desktop Support, Network Design, TCP/IP, Wireless Routers, Apache Support, System Administration, Procedure Design, Switches, Testing, Telecommunications, Customer Service, Team Leadership, Team Management, Procedure Development, VMware, Security, Apache, Hardware, Windows, Cisco, Project Management, Linux, Servers, Team Building, IT Support, Administration, Subversion, Staff Training, IP Networking, Customer Relations, Procedure Analysis, Wireless Networking, Customer Satisfaction, Technical Training, Developing Client..., Troubleshooting, Linux Networking, Operating Systems, Business Analysis, Documentation, Problem Solving, Google Apps..., DHCP, Network Administration, Network Security, DNS, Routers, Wireshark