Brussels Area, Belgium
Service Delivery Manager at GDFSUEZ IT
Utilities
Education
Université catholique de Louvain 1976 — 1983
Engineer's Degree, Electrical engineer + Industrial management engineer, Grande distinction
Université Jean Moulin (Lyon III) 2015 — 2015
Parcours Compétences - Introduction à la Cartographie des Processus Métiers, Parcours Compétences - Introduction à la Cartographie des Processus Métiers, B
Harvard University 2014 — 2014
https://verify.edx.org/cert/8a478df0b3cc409ebea8e3517a4a5f10, CS50x: Introduction to Computer Science, A
Delft University of Technology 2014 — 2014
https://verify.edx.org/cert/816f379ea7e94dfdbf74d98eecc590d9, AE.1110x: Introduction to Aeronautical Engineering, AE.1110x: Introduction to Aeronautical Engineering
Ecole polytechnique fédérale de Lausanne 2014 — 2014
https://verify.edx.org/cert/d917ebdfe5db4f1580f71159975e82b3, PHYS-209x: Introduction à l'astrophysique, PHYS-209x: Introduction à l'astrophysique
Harvard University 2014 — 2014
https://verify.edx.org/cert/ea58cfaeddc648a8a415b70d5a53251c, SW12.9x: China (Part 9): Communist Liberations, SW12.9x: China (Part 9): Communist Liberations
Harvard University 2014 — 2014
https://verify.edx.org/cert/28c3b3f7fb294ca9b85a1195c63fddda, SW12.3x: China (Part 3): Cosmopolitan Tang: Aristocratic Culture, SW12.3x: China (Part 3): Cosmopolitan Tang: Aristocratic Culture
The Australian National University 2014 — 2014
https://verify.edx.org/cert/aaf78b4c5e114563900157d2854962b0, ANU-ASTRO1x: Greatest Unsolved Mysteries of the Universe, ANU-ASTRO1x: Greatest Unsolved Mysteries of the Universe
The Australian National University 2014 — 2014
https://verify.edx.org/cert/71aba8c50839453ba0e88a0beb11835d, ANU-ASTRO2x: Exoplanets, ANU-ASTRO2x: Exoplanets
The Australian National University 2014 — 2014
https://verify.edx.org/cert/50a00825eeeb4db39160c0e4da39005b, ANU-ASTRO3x: The Violent Universe, ANU-ASTRO3x: The Violent Universe
Experience
Electrabel January 2010 - December 2013
Skills
IT Operations, ITIL, Aeronautics, Project Portfolio..., Project Management, Process Management, Governance, Flight Planning, Business Process..., Certified Mortgage..., LaTeX, Incident Management, Aviation, Business Analysis, Flight Simulation, IT Management, IT Outsourcing, Infrastructure, Civil Aviation, Business Process, LyX, Management, PMO, Electrical Engineering, Flickr, Change Management, Quality Certification, Instrument Rated Pilot, General Aviation, Piloting, PRINCE2, IT Strategy, Service Management, IT Service Management, Service Delivery, ISO Certifications