Neuchâtel, Canton de Neuchâtel, Switzerland
Technical Support Manager at Autodesk
Computer Software
Education
SGSA
Certified Support Manager
SGSA
Certified Support Supervisor
ESNIG 1993 — 1995
Certificat Cantonal de Programmeur Annaliste, Programmer analyst
Experience
Autodesk May 2012 - Present
Autodesk September 2010 - March 2012
Autodesk January 1997 - March 2012
Autodesk September 1994 - January 1997
Skills
Project Planning, Programming, Quality Assurance, Social Media, Operating Systems, Automation, Analysis, Technical Writing, Problem Solving, Siebel, Servers, Windows, Team Management, SharePoint, French, Customer Relations, Salesforce.com, Testing, People Management, Software Installation, Team Leadership, Customer Support, Enterprise Software, Windows Server, PowerPoint, Soft Skills, Management, People-oriented, Product Support, Integration, English, Computer Hardware, AutoCAD, Troubleshooting, Technical Training, Hardware, Microsoft Office, Cloud Computing, Visual Basic, Teamwork, Technical Support, CAD, Process Improvement, Customer Service, Software Development, Software Documentation, Team Building, Software Quality...