Copenhagen Area, Capital Region, Denmark
Customer Excellence Manager, Project management, Business Processes, People Management, Communication
Insurance
Education
CBS 2003 — 2006
BA, Communication
Handelshøjskolen i Århus 1993 — 1995
BA, English and German
Mannaz
Mannaz
Experience
Bupa Global 1998 - Present
Bupa Denmark Services A/S March 2009 - July 2015
ihi Bupa November 2005 - March 2009
International Health Insurance danmark September 1998 - August 2005
DFDS November 1996 - June 1998
Skills
Management, Leadership, English, People Skills, Coaching, Product Development, Project Planning, Scrum, Call Centers, Project Management, TCF, Change Management, Business Process, Lean Process Improvement, Process Improvement, Staff Development, Relationship Building, Business Analysis, Website Development, Communication, PRINCE2, Continuous Improvement, Performance Management, Health Insurance, Analysis, Business Process Design, Cultural understanding, Italian, Business Process..., Team Leadership, Intercultural..., Business Strategy, Insurance, People Management, Lean Tools, Strategy, Resource Management, Customer Service, Foreign Languages, Lean Principles, German