Jersey, United Kingdom
Head of Operations at AirtelVodafone
Telecommunications
Education
Bournemouth University 2009 — 2009
Management Development Programme
University of Mumbai 1993 — 1996
IHM, Dadar, Mumbai 1992 — 1995
Campus School
Experience
Airtel-Vodafone August 2010 - Present
Airtel-Vodafone March 2006 - November 2010
Bharti Airtel Limited March 2002 - March 2006
International Federation of Red Cross and Red Crescent Socities February 2001 - March 2002
Idea Cellular Limited (Escotel Mobile Communications) November 1997 - February 2001
Taj Hotels Resorts and Palaces January 1997 - October 1997
Skills
Business Requirements, Customer Lifecycle..., Mobile Communications, SLA, GSM, LTE, Business Case, Mobile Technology, Customer Retention, Managed Services, Business Strategy, Budget Management, Revenue Enhancement, Roaming, 4G, Product Management, Customer Experience, VAS, Revenue Assurance, Key Account Management, Mobile Devices, Wireless, Data Analysis, 3G, Expenditure Control, Mentoring, Lead Management, Customer Service, Strategy, Service Delivery, CRM, Service Management, BSS, Team Management, Coaching, Call Centers, Sales, Broadband, Provisioning, Business Development, Leadership, MIS, Operational Excellence, Telecommunications, Performance Management, Outsourcing, Vendor Management, Strategy Implementation, Service Design, Service Provisioning &...