Finland
Subcontracting manager at Tekla
Information Technology and Services
Education
Helsinki School of Economics 1987 — 1991
Ms of Science, Management Information Systems, General
Turku School of Economics
Towards Executive MBA, 1st year completed. 22 ECTS
Helsinki University 1992 — 1997
Cognitive Psychology, 143/180 study weeks completed
Experience
Tekla March 2014 - Present
Nokia January 2012 - June 2013
Nokia 2009 - December 2011
Nokia 1998 - 2005
Fujitsu ICL Computers Oy 1994 - 1998
Helsinki School of Economics October 1990 - October 1991
Tietoteekki Oy May 1989 - June 1990
Skills
Vendor Management, Change Management, Supplier Negotiation, Service Management, IT service, Sourcing, Application Management..., Usability, Program Management, Application Support, Outsourcing, Telecommunications, SLA, Project Management, Leadership, Contract Negotiation, Offshoring, Performance Management, Service Level Agreements, KPI implementation, User Experience, IT Management, Six Sigma, IT Service Delivery, Supplier Quality, Process Improvement, Supplier Performance, Virtual Teams, Supply Management, Customer Service..., Sla, IT Service Management, Management, Project Planning, Service Delivery, ITIL Certified, Line Management