Abid Javaid ITILv3 Expert
United Kingdom
Global Technology Services Lead UK Service Manager at IBM
Information Technology and Services
Education
University of East London 1987 — 1990
BA (Hons), Business and Finance
Tividale Comprehensive 1978 — 1987
Experience
IBM August 2015 - Present
In Site Consultants Ltd July 2010 - Present
Essentia October 2013 - August 2015
Kent & Medway Commissioning Support Unit May 2013 - October 2013
Agilisys February 2012 - March 2013
McDonald's Corporation (3 week contract) January 2012 - February 2012
PwC June 2011 - December 2011
Lloyds Banking Group February 2011 - June 2011
Royal Bank of Scotland July 2010 - November 2010
Ernst & Young LLP June 2009 - April 2010
Skills
Governance, SLA, Business Process, Incident Management, Contract Management, Managed Services, Project Planning, Solution Architecture, Strategy, IT Service Management, Team Management, KPI, Infrastructure, Financial Management, Resource Management, Service Management, Service Delivery, Outsourcing, IT Strategy, Business Continuity, Project Implementation, Process Improvement, Program Management, Disaster Recovery, Business Analysis, Telecommunications, ISO 20000, ITIL, IT Outsourcing, Consultancy, Stakeholder Management, Management, Vendor Management, IT Operations, Key Performance..., ISO 27001, IT Governance, Change Management, PMO, COBIT, PRINCE2, Risk Management, Service Improvement, Team Leadership, IT Management, Service Desk, People Management, Sla, Project Delivery, Project Management