Thrybergh, South Yorkshire, United Kingdom
IT Service Desk Agent at Rotherham NHS Foundation trust
Writing and Editing
Education
University for the Creative Arts at Canterbury, Epsom, Farnham, Maidstone and Rochester 2014 — 2017
BA (Hons) Creative Writing
Dewsbury College 2009 — 2010
Level 1 BSL
Remarc Technologies Ltd 2009 — 2009
ITIL Foundation V3
Remarc Technologies Ltd 2009 — 2009
Customer Care for NHS IT Professionals
The Open University 1998 — 2001
BSc (Hons), Information Technology
Remarc Technologies Ltd 1999 — 1999
Customer Care for IT Professionals
Experience
Rotherham NHS Foundation trust March 2013 - Present
Dan McIntyre January 2009 - Present
Disabled Motoring UK April 2011 - March 2014
Bradford and Airedale NHS (National Health Service) March 2013 - April 2013
Rotherham NHS Foundation trust September 2012 - March 2013
Bradford Cancer Support February 2012 - September 2012
2012 Olympics November 2011 - September 2012
NHS Kirklees Self Care March 2011 - July 2012
NHS Connecting for Health December 2007 - April 2011
Fulcrum Connections 2007 - 2007
Skills
Microsoft Exchange, Troubleshooting, Stakeholder Management, Software Installation, Active Directory, Databases, Creative Writing, Computer Technology, Computer Hardware, Technical Support, Disability Law, Microsoft Office, Change Management, Software Documentation, Service Desk, Private Sector, Training, Leadership, Driving, Security, Time Management, Access, Public Speaking, Social Media, XP, Public Relations, Press Releases, Childcare, ITIL, System Administration, Stakeholder Engagement, Outlook, Analysis, Networking, Blackberry, Social Networking, Disability Rights, Charities, Servers, Role Model, Windows 7, Laptops, Information Technology, Public Sector, Charity Work, Network Administration, Governance, Fundraising, Windows, Policy