Romania
Officer Collection Business at Vodafone Romania
Telecommunications
Education
Universitatea „Titu Maiorescu” 2011 — 2013
Master's Degree, Cognitive-behavioral psychotherapy, 10
Universitatea „Hyperion” din București 2005 — 2008
Bachelor's degree, Psychology, 9
Experience
Honeywell Romania Officer Collection BusinessVodafone RomaniaJanuary 2009 - August 2015
MMS FOOD & FUN / PRAF DE VAMA March 2013 - October 2013
Vodafone Romania August 2008 - January 2009
Orange Romania January 2007 - February 2008
Skills
Recruiting, Social Skills, Microsoft Office, Training, Customer Satisfaction, Teamwork, Organization Skills, Debt Collection, Telecommunications, Team Leadership, Mobile Devices, Customer Retention, Social Psychology, Analysis, Call Centers, Counseling Psychology, Credit Risk, Interviews, Team Management, Human Resources, CRM, Sales, Business Planning, Psychotherapy, Psychology, Interpersonal Skills, People Management, Presentation Skills, Analytical Skills, Customer Experience, Supervisory Skills, Employee Relations, Telephone Skills, Management, Strategy, HR Consulting, Customer Service, Contract Negotiation, Employee Training, Event Management, Marketing, Negotiation