Burdinne Marneffe, Wallonie, Belgium
Senior Program & Project Manager , Incident & Problem manager, Interim Manager , Service Delivery Manager , Service Desk
Information Technology and Services
Education
ing internal courses 2006 — 2006
SOX
1990 — 1993
CISCO
CISCO ICND
ing internal courses
Peregrine course
Experience
TRP January 1994 - Present
Credoc May 2015 - August 2015
COMPUTERLAND Belgium November 2014 - March 2015
Getronics November 2012 - November 2014
ING February 2011 - November 2012
ING Belgium February 2011 - November 2012
Dexia 2009 - August 2010
AXA Tech June 2008 - November 2008
Telindus Belgacom ICT January 2008 - April 2008
Euroclear June 2007 - December 2007
Skills
RBAC, International Project..., Problem Management, Team Leadership, Coaching, Infrastructure, Help Desk Implementation, IAM, Business Analysis, Program Implementation, Process Improvement, Telecommunications, Program Management, Risk Management, Analysis, Service Delivery, Business Process, Multicultural, SharePoint, Business Process..., Requirements Analysis, PMO, Dutch, Project Coordination, MS Project, Management, Functional Analysis, IT Management, Project Portfolio..., Management Consulting, Project Delivery, Help Desk Support, Sla, Visio, English, Communication, Process Management, Project Planning, C Level Management, Incident Management, Outsourcing, International, French, Cross-cultural Teams, ITIL, Project Management, Identity Management, Vendor Management, IT Operations