Paris Area, France
Manager, Change Management
Information Technology and Services
Education
Université Denis Diderot (Paris VII) 2005 — 2006
Master, Postgraduate degree in Multilingual Technical Writing (Master), With Honors
Université Denis Diderot (Paris VII) 2004 — 2005
Master, Master in English literature, language and history, (With Honors)
Experience
Kerensen Consulting February 2014 - Present
Kerensen Consulting June 2012 - February 2014
SunGard Financial Systems December 2008 - June 2012
SunGard Global Trading September 2005 - December 2008
SOULEZ-LARIVIERE et ASSOCIES (Attorney Office) February 2005 - September 2005
Skills
Adoption, Online Training, Client Services, Software Training, FIX, CTI, Technical Writing, E-Learning, Business Process..., Lifesciences, Product Adoption, Financial Markets, Knowledge Management, Energy, Hands-on Training, Project Management, Coaching, Change Management, Automotive, Luxury, Talent Management, HR Transformation, CPG Industry, Digital Marketing, Food & Beverage, Business Process, CRM, Train the Trainer, Rental Services, Trading Systems, Business Analysis, Customer Facing Roles, Customer Service, Training, Salesforce.com, Strategic Communications, Technical Documentation, Case Managment, Staff Training, Induction, Program Management, Science, Global Alliance..., Business Development, Risk Management, Technical Training, Medias, Leadership, Consulting, Financial Services