Besançon Area, France
Service Delivery Manager
Information Technology and Services
Education
Université de Franche-Comté 1993 — 1994
DESS Cadres en Relations Européennes, Management International Commerce International, Organisation du travail, Législation du travail, Mention Bien
Haagse Hogeschool Den Haag 1992 — 1993
Master Management Européen (2ème année), Management / Organisation
Université de Franche-Comté 1991 — 1992
Master Management Européen (1ère année), Management / Organisation
Université de Franche-Comté 1988 — 1990
DUT Publicité - Marketing, Communication
Experience
Communauté d'Agglomération du Grand Besançon September 2013 - Present
Vix Technology July 2012 - June 2013
Vix Technology February 2009 - June 2012
Caduciel Informatique December 2006 - February 2009
Yellowstone Software April 2001 - November 2007
Atos January 1998 - December 2000
Gateway January 1995 - December 1997
Skills
Team Leadership, Atlassian JIRA, Agile Project Management, VBA, Team Management, Software Quality..., Gestion de projet, Assurance qualité, Project Management, Agile Methodolgy, Software Engineering, Gestion d'équipe, Leadership d'équipe, ITIL Process..., Amélioration des..., Développement de..., Scrum, Quality Assurance, Confluence, InstallShield, ISO9001, Process Management, Intégration, KPI implementation, KPI Reports, JIRA, Gestion de projet..., Tempo, KPI Dashboards, System Administration, Network Administration, 4D, Agile & Waterfall..., Software Project..., Offshore Outsourcing, Borland Delphi, Quality Auditing, Quality Management, Process Control, Process Improvement, Active Directory, Management, Offshore Software..., Méthodes agiles, Software Development, Leadership