Greenock, Inverclyde, United Kingdom
Offerings Development Manager at IBM
Information Technology and Services
Education
The Open University 2010 — 2011
Certificate in Business Studies, Business, Certification
Universidad de Alcalá 1987 — 1992
Bachelor's degree, Business Administration and Management, General
Instituto Las Veredillas 1982 — 1986
High School/ Academy
Colegio Jaby 1974 — 1982
Primary School
Experience
IBM UK, Ltd. April 2015 - Present
IBM UK, Ltd. April 2013 - April 2015
IBM UK, Ltd. February 2011 - April 2013
IBM UK Ltd. February 2009 - March 2011
IBM UK Ltd. March 2001 - February 2009
IBM UK Ltd. 1999 - 2001
Skills
Process Management, Requirements Analysis, Project Delivery, Resource Management, Change Management, Transition Management, Integration, Governance, Enterprise Software, Process Improvement, Service Delivery, Data Center, Outsourcing, Program Management, Project Portfolio..., Solution Architecture, Business Intelligence, IT Operations, Technical Support, Business Analysis, CRM, Enterprise Architecture, Strategy, Cloud Computing, IT Service Management, Offshoring, Project Management, Business Process, Service Desk, Management, Team Leadership, Incident Management, IT Management, System Deployment, PMP, Sla, BPO, IT Strategy, Software Project..., Service Management, Business Process..., Call Centers, Vendor Management, ITIL, IT Outsourcing, Disaster Recovery, Team Management, PMO, Global Delivery, Pre-sales