Neu-Isenburg, Hessen, Germany
Director of Global Excellence at AirPlus International
Financial Services
Education
The University of Queensland 1986 — 1987
Bachelor of Arts, Political Science, Modern History
Griffith University 1983 — 1983
Humanities Degree, Political Science, Modern History
Salisbury State High School 1981 — 1981
High School Diploma, English, Geography, Mathematics, Art
Murgon State High School 1976 — 1980
High School Diploma, English, Geography, Mathematics, Art
Experience
AirPlus International January 2015 - Present
AirPlus June 2013 - December 2014
FCm Travel Solutions Australia January 2007 - May 2013
GWK Travelex February 2006 - January 2007
Flight Centre June 1998 - February 2006
Diners Club September 1994 - June 1998
L'Oreal November 1992 - July 1994
Skills
Organizational..., Employee Training, Training, Project Planning, Enterprise Software, Customer Service, Business Development, Sales Presentations, Management, Strategic Leadership, Team Management, Leadership Development, Vendor Management, Strategic Planning, Negotiation, Leadership, CRM, Sales Operations, Direct Sales, Key Account Management, Recruiting, Strategy, Outsourcing, Business Planning, Thought Leadership, Customer Retention, Forecasting, Sales, New Business Development, Tourism, Selling, Social Media Marketing, Salesforce.com, Operations Management, B2B, Customer Satisfaction, Hotels, Building Relationships, Strategic Partnerships, Sales Motivation, Account Management, International Sales, Procurement, Marketing Strategy, Team Building, Contract Negotiation, Travel Management, Sales Management, Team Leadership, Budgets