Finland
Looking for work / Planning, WFM, EHSQ, Customer Experience & Service, HR, Environmental Technology
Renewables & Environment
Education
Tampere University of Applied Sciences 2014 — 2014
Specialization studies in Safety and Security
HAMK University of Applied Sciences 2008 — 2013
Bachelor of Engineering (BEng)
Tampere University of Applied Sciences 2005 — 2006
Specialization studies in Management
Tampere University of Applied Sciences 1997 — 2002
Forestry engineer, B.Sc in Forestry
Hoikka College 1996 — 1997
College degree in International Environment
Tampereen lyseon lukio high school 1993 — 1996
Matriculation exam
Experience
Tampereen kaupunki - City of Tampere April 2013 - August 2013
Teleperformance Finland September 2012 - August 2013
Teleperformance Finland Oy May 2010 - August 2012
Teleperformance Finland Oy September 2007 - April 2010
Teleperformance Finland June 2005 - September 2007
Teleperformance Finland January 2005 - May 2005
Teleperformance Finland Oy April 2004 - December 2004
Suomen Lähikauppa Oy May 2000 - March 2004
Finnish Forest Foundation August 2003 - August 2003
Centre for Economic Development, Transport and the Environment July 2001 - August 2001
Skills
Project Management, Account Management, Progress Monitoring, Sales, Social Networking, Change Management, Customer Service, Coaching, Training, Environmental Awareness, Renewable Resources, International..., Team Leadership, Performance Management, Sales Operations, Telecommunications, Workplace Safety, Quality Management, CRM, Reporting & Analysis, Workforce Management, Telemarketing, Operations Management, Quality Assurance, Process Improvement, Environmental..., KPI implementation, B2B, Contact Centers, Process Management, Life Cycle Assessment, Resource management, System Monitoring, B2C, Recruiting, Team Management, Leadership, Management, Quality Auditing, Customer Satisfaction, Project Planning, Work Ability, Management Reporting, Reuse, Safety, Outsourcing, Life Cycle Cost Analysis, Digital Mapping, Environmental Technology, Customer Experience