Moscow, Russian Federation
Marketing, CRM & Digital Executive
Financial Services
Education
Stanford University Graduate School of Business 2011 — 2011
Executive Education, Customer Focused Innovation
IMD (International Institute for Management Development) - Business Programs 2010 — 2010
Driving Strategic Innovation
Massachusetts Institute of Technology - Sloan School of Management 2009 — 2009
Executive Education, Building, Leading, and Sustaining the Innovative Organization
London School of Economics and Political Science 2002 — 2003
MSc, New Media, Information and Society
Lomonosov Moscow State University (MSU) 1996 — 1999
BSc, Psychology
Moscow Humanitarian-Economic Institute 1994 — 1996
Bachelor of Laws (LL.B.), Legal Studies, General
Experience
JLL January 2014 - December 2014
CJSC Russlavbank December 2012 - November 2013
Uniastrum Bank January 2010 - October 2013
UNISTREAM COMMERCIAL BANK August 2010 - August 2013
КБ "Ренессанс Кредит" (ООО) August 2005 - July 2007
Russian Standard Bank September 2003 - August 2005
Saatchi & Saatchi January 2003 - March 2003
КонсультантПлюс June 1997 - September 1999
TASS-Advertising January 1996 - June 1997
Skills
Customer Acquisition, User Experience, CRM, Siebel, Leadership, Innovation, Retail Banking, Microsoft CRM, Project Management, Marketing Intelligence, Internet Banking, Marketing Strategy, Marketing Management, Digital Strategy, Banking, Salesforce Marketing..., Change Management, Marketing Automation, Social Studio, Online Advertising, Social Media Marketing, Salesforce.com, Programmatic Advertising, Pardot, Business Intelligence, Product Development, Start-ups, Web Analytics, Management, Loyalty Marketing, SaaS, Advertising, Analytics, Cloud Computing, E-commerce, Loyalty Programs, Business Strategy, Marketo, Digital Media, RTB, Digital Marketing, ExactTarget, Gamification, Marketing, Online Marketing, Enterprise Software, Lead Generation, Consumer Behavior, Digital Transformation, Strategy