Warsaw, Masovian District, Poland
Data Analyst at Teleperformance
Outsourcing/Offshoring
Education
2006 — 2008
M.A, Sociology
2003 — 2006
Bachelor, Sociology
Experience
Teleperformance October 2010 - Present
Teleperformance November 2009 - September 2010
eXXI Sp.z o o./ BizTech Konsulting November 2008 - October 2009
LSG Sky Chefs June 2008 - September 2008
LSG Sky Chefs June 2007 - September 2007
Skills
ISA Server, Sociology, Active Directory, Windows Server, Desktop Support, Technical Support, Customer Service, Troubleshooting, DOS, Customer Relations, Citrix, Avaya, Microsoft Office, Servers, XP, DHCP, Software Installation, Call Centers, Service Desk, Customer Satisfaction, Administration, HP, A+ Certified, Hardware, Help Desk Support, Laptops, Computer Repair, Call Center, Windows Server 2003, Windows, Windows Server 2008, Computer Hardware, Printers, Coordination, Operating Systems, Windows 7, Backup Exec, Team Management