The Hague Area, Netherlands
Customer Experience Management Expert Group at Shopping Tomorrow Thuiswinkel.org
Internet
Education
Santa Clara University 2012 — 2012
Emerce Business Course, Online Strategy, Innovation & Disruption
Beeckestijn Business School 2008 — 2009
Post-HBO CRM, CRM
Lloyd's Informa Group & National Sea Training Centre 2002 — 2003
Diploma in Ship Management, Chartering, Ship Brokering, Ship Management
Frost & Sullivan 2003 — 2003
Value Based Pricing, Strategic Price Management
TopTech Studies Delft 1997 — 1998
MBT - Master of Business Telecommunications, Telecommunications & Marketing
NIMA 1995 — 1995
NIMA-B, Marketing
Eindhoven University of Technology (TU Eindhoven) 1988 — 1994
Industrial Engineering & Management Science (Technische Bedrijfskunde), Marketing, Logistics Management, Organisational Behaviour, etc
Boschveldcollege, Venray 1982 — 1988
Atheneum-Beta, Dutch, English, German, Maths, Physics, Chemistry, Biology, Economics
Experience
Shopping Tomorrow - Thuiswinkel.org May 2015 - Present
ANWB January 2014 - Present
ANWB March 2013 - Present
ANWB March 2013 - December 2013
ANWB November 2011 - December 2013
ANWB September 2012 - December 2012
ANWB December 2008 - November 2011
HagaZiekenhuis October 2007 - November 2010
ANWB February 2007 - August 2010
ANWB February 2008 - July 2009
Skills
Omnichannel Retail, Mobile Internet, Product Development, ICT, Digital Strategy, Business Development, Online Sales, Telecommunications, People Management, Management, Product Owner, B2B, Strategy, Leadership, User Experience, Online-Marketing, New Media, Product Marketing, Scrum, Innovation Management, Product Management, Multi-channel Marketing, Mobile Marketing, CRM, SEO, Online Advertising, Multichannel, Team Management, E-commerce, Mobile Devices, Project Management, Mobile Phone Apps, Conversion Optimization, E-services, Interim Management, Project Planning, Change Management, Mobile, Sales, Marketing, User Experience Mngt, Business Strategy, Cross-Channel, E-business, Marketing Management, Entrepreneurship, Online Marketing, Operations Management, Marketing Communications, Multi-channel Retail