London, United Kingdom
Director at Consulting Stream Ltd.
Management Consulting
Education
Saint Mary's University 1991 — 1993
MBA, Finance, Strategic Planning and Policy
Dalhousie University 1984 — 1991
B.Sc., Psychology (Neurosciences)
Dalhousie University 1987 — 1990
B.Eng., Industrial
Riverview High School
Experience
Consulting Stream Ltd. November 2006 - Present
Metrix UK Ltd. January 2010 - October 2010
DataCall Europe Ltd. March 2005 - October 2006
Trimica Ltd. October 2003 - August 2004
Virgin Media (Telewest) January 2001 - October 2003
BT Consulting November 1999 - January 2001
BT Consulting October 1997 - November 1999
Global Communications May 1995 - November 1997
Skills
Vendor Management, IT Strategy, Business Planning, Business Analysis, Management, Service Cloud..., Cloud Consulting, Change Management, Customer Channels, Organizational Change, CRM, Programme/Project..., Offshoring, Telecommunications, Business Case, Program Management, Strategy, Management Consulting, Business Transformation, Outstanding Customer..., Certificate in..., Consultancy, Business Strategy, Project Management, PMO, Shared Services, Project Planning, Requirements Analysis, Business Management, Consulting, Business Process..., Analysis, Service Management, Outsourcing, Commercial Review, Financial Modelling, Start-ups, IT Governance, Offshore, Requirements Gathering, E-commerce, IT Outsourcing, Salesforce.com..., Customer Experience..., Governance, Due Diligence, BPO, Stakeholder Management, Cloud Communications, Public Speaking