Greece
General Manager at Piraeus Direct Services
Banking
Education
Rochester Institute of Technology 1989 — 1991
MSc, Computer Engineering
University of Patras 1983 — 1988
BSc, Computer Engineering and Information Systems Dept
Experience
Piraeus Direct Services February 2014 - Present
Piraeus Direct Services May 2010 - Present
Piraeus Direct Services 2007 - Present
Piraeus Direct Services May 2001 - February 2007
ABC Professional Services January 2000 - May 2001
Violex-BIC SA October 1988 - December 1999
Skills
IVR, Retail Banking, Requirements Analysis, Telephony, MIS, Team Management, CRM, Analysis, Call Centers, Team Leadership, Product Management, Management Consulting, E-business, Mobile Banking, Vendor Management, Customer Experience, Business Analysis, Financial Risk, IT Management, Core Banking, Business Intelligence, Credit Cards, E-commerce, Management, IT Operations, IT Strategy, Business Planning, Change Management, Telecommunications, Business Process, Call Center, Business Strategy, Banking, Payments, Leadership, Project Management, Strategy, Business Development, Pre-sales, Portfolio Management, Internet Banking, System Administration