Munich Area, Germany
Customer Process Management (SME) at E.ON Energie Deutschland GmbH
Renewables & Environment
Education
Euroforum 2014 — 2014
Gaswirtschaft 1x1
Riga School of economics and business administration 2008 — 2011
Master, HR, Average note 8,34 (in German equivalent 1,5)
Rigas Tehniska Universitate 2000 — 2005
Master, Economics, Average note 8,42 (in German equivalent 1,4)
Volkshochschule München 2012 — 2013
C1-C2, German language
Experience
E.ON Energie Deutschland GmbH June 2015 - Present
E.ON Energie Deutschland GmbH July 2013 - May 2015
RSA July 2011 - August 2012
RSA August 2007 - June 2011
RSA January 2011 - May 2011
RSA April 2010 - January 2011
RSA January 2006 - July 2007
RSA May 2004 - December 2005
Seda AS September 1999 - June 2000
Skills
Negotiation, Direct Sales, Operations Management, Insurance, Retail, Team Management, Analysis, Stakeholder Management, Sales Support, Business Process, Outsourcing, SAP, Business Analysis, Budgets, Personnel Management, Business Strategy, Business Process..., Call Centers, Management Consulting, Sales Operations, Team Building, Business Requirements, Sales Effectiveness, Performance Management, Microsoft Excel, Engagement, Risk Management, E-commerce, Leadership, Customer Satisfaction, Process Improvement, Recruiting, Human Resources, Business Planning, Training, Change Management, Sales, Sales Management, Project Planning, Strategy, Process Management, Business Objects, CRM, Team Leadership, Management, Customer Service, Visio, Project Management, Employee Engagement, Call Center