Breda Area, Netherlands
Consultant met passie en vakmanschap voor klant contact
Management Consulting
Education
2001 — 2005
MBA, ITMC
Oxford, High School 2000 — 2001
senior
Coenecoop College, Waddinxveen 1995 — 2000
Havo, Nederlands, Engels, Frans, Wiskunde, Geschiedenis, Economie, Handvaardigheid
Experience
Customer Contact Company May 2010 - Present
Vodafone Netherlands August 2013 - Present
SanomaNL May 2013 - August 2013
Rabobank November 2012 - April 2013
WPG uitgevers August 2012 - February 2013
Nationale-Nederlanden September 2011 - July 2012
Teleperformance Netherlands January 2010 - May 2010
T-Mobile Netherlands BV February 2009 - November 2009
Hogar Arco Iris October 2007 - April 2008
Walkabout Cafe February 2006 - September 2007
Skills
Consultancy, Eager To Learn, Process Management, Operations Management, Information Management, ICT, Project Planning, Business Transformation, Organisational Skills, Marketing, Process Improvement, Call Centers, Customer Experience, Team Management, Change Management, Business Process, Management Consulting, Contact Centers, Interim Management, Management, PRINCE2, Project Management, Consulting, Organizational..., Performance Management, Continuous Improvement, Program Management, Strategy, Business Process..., Business Analysis, Dutch, Outsourcing, Coaching, Consultants, Business Strategy