Ireland
Technical Writer for HP Helion OpenStack (Cloud)
Information Technology and Services
Education
National University of Ireland, Galway
Master of Arts (M.A.), Writing, Honours
National University of Ireland, Galway
Bachelor of Arts (B.A.), English and Classical Civilisation, Honours
National University of Ireland, Maynooth
European Certificate in Irish, Intermediate Level, Distinction
Experience
Hewlett-Packard 2014 - Present
Hewlett-Packard 2014 - 2014
SAP 2007 - 2013
Skills
Virtual Teams, Online Help, Knowledge Management, E-Learning, OpenStack, Content Development, Information Design, Agile Methodologies, Microsoft Office, Copy Editing, Blogging, HTML 5, XML, English language skills, Creative Writing, White Papers, JIRA, Technical Documentation, Communication, Web Content, SAP HR, Proofreading, DITA, Document Management, Software Documentation, SAP, Scrum, Cloud Computing, Manuals, People-Centric Writing, Writing, Project Planning, Technical Communication, Editing, Technical Editing, Copywriting, SharePoint, Public Speaking, Information Development, Information Technology, SAP ERP, Lync, Adobe Creative Suite, Content Management, Project Management, Technical Writing, User Documentation, SnagIt