Russian Federation
Head of CSC at Western Union MT East
Consumer Services
Education
Russian Presidential Academy of National Economy and Public Administration 2012 — 2014
Master of Business Administration (MBA), Corporate Management, completed 2-years course
Moscow Institute of Physics and Technology (State University) (MIPT) 1984 — 1990
Magistr, Applyed Physics and Mathematics
Experience
Western Union MT East Head of Regional Network Support Centre MoscowWestern Union1996 - Present
Skills
Payment Card Processing, Internet Banking, Business Analysis, Process Improvement, Business Development, SDLC, Payment Systems, Call Centers, Project Portfolio..., Business Process..., Mobile Payments, KYC, CRM, Team Leadership, IT Strategy, Electronic Payments, Vendor Management, Payment Services, Team Management, Risk Management, Banking, Outsourcing, Product Management, Analytics, Credit Cards, Financial Services, Change Management, Customer Experience, Payments, Call Center, Operations Management, Analysis, Debit Cards, Financial Risk, Relationship Management, IT Management, E-payments, Business Process, AML, Fraud, Strategy, Electronic Funds...