Finland
Customer Support Specialist at Fujitsu Finland
Information Technology and Services
Education
University of Helsinki 1993 — 2010
Bachelor of Arts, East-Asian Studies
Metropolia Ammattikorkeakoulu
Master's degree, Information Tecnology
Experience
Fujitsu Finland December 2012 - Present
Kesko March 2011 - June 2012
KCM-Anttila Ltd August 2009 - March 2011
Skills
Computer Hardware, SAP, Customer Oriented, Networking, Windows, Linux, TCP/IP, Software Installation, Ticketing Software, Hyper-V, Help Desk Support, Wireless Networking, SharePoint, x86 Assembly, Cisco Technologies, DHCP, VPN, Workstations, Instructional Manuals, Active Directory, Windows ser, Onsite Coordination, Customer Support, Windows Server, Group Policy, Citrix, Remote Desktop, Cisco Routers, Virtualization, Powershell, User Acceptance Testing, Hardware Installation, Cisco IOS, Hardware Support, DNS Management, Troubleshooting, Microsoft Office, Network Monitoring Tools, Printers, Customer Satisfaction, Print Management, File Management, Customer Service