Wien, Wien, Austria
International Retail IT Support Manager at LC Waikiki
Information Technology and Services
Education
Marmara University 2008 — 2010
Masters Degree, Management Information Systems
Yildiz Technical University 2003 — 2007
Bachelors Degree, Mathematics
Experience
LC Waikiki November 2012 - February 2015
Carrefour February 2011 - December 2011
Carrefour March 2008 - February 2011
Carrefour July 2007 - March 2008
Skills
AS400, Presentation Preparation, SQL, SQL Server, Team Management, Sla, Windows Server, Integration, Purchasing, IT Strategy, Dashboard, Key Performance..., Disaster Recovery, Retail, ERP, Business Intelligence, Event Management, Major Incident..., SLA, Organizational Learning, FMCG, OLA, Incident Management, ITIL Certified, Microsoft SQL Server, Service Desk Management, IBM iSeries, IT Outsourcing, Meeting Management, Business Analysis, Software Project..., Business Process, Active Directory, Databases, Help Desk Support, IT Management, IT Service Management, V3 Foundation, Microsoft Excel, Dashboards, Management, CRM, Systems Analysis, Data Warehousing, IT Operations, SSIS, Multi-channel Retail, KPI, Excel, E-commerce