Bristol, United Kingdom
Training I Customer service I Hospitality l Catering l Hospitality Assured l Cruises
Hospitality
Education
American Hotel & Lodging Association 2005 — 2006
Certified Hospitality Trainer, Hospitality Administration/Management
Johnson & Wales University-Florida 2002 — 2005
Coaching the Champions Module
Mangalore University 1992 — 1995
B.A, History, Economics and Political Science
Experience
BaxterStorey March 2014 - Present
Baxter Storey September 2012 - March 2014
Tortworth Court, Four Pillars Hotel May 2012 - September 2012
BaxterStorey July 2010 - September 2012
Four Pillars Hotels August 2008 - September 2010
Carnival Corporation July 2004 - August 2007
Ashyana Banquets 2005 - 2006
Carnival Corporation May 2001 - July 2004
Skills
Management, New Business Development, Train the Trainer, Customer Relations, Building Relationships, Hospitality, Guest Service Management, Hotels, Budgets, Food Service, Public Speaking, Leadership Development, Customer Service, Revenue Analysis, Human Resources, Pre-opening, Training, Banquets, Employee Relations, Micros, Leadership, Restaurants, Hospitality Industry, Planning, Customer Satisfaction, Hiring, Administration, Training & Development, Front Office, Food, Time Management, Coaching, Food Safety, Performance Management, Employee Training, Fine Dining, Event Management, Resorts, Recruiting, Restaurant Management, Tourism, Food & Beverage, Rooms Division, Catering, Event Planning, Team Building, Hotel Management, Workshop Facilitation, Teamwork, Hospitality Management