Berlin Area, Germany
Certified ITIL Expert, ITSM Professional
Information Technology and Services
Education
IT Training Zone Limited - an APMG and LCS Accredited Global Training Organization 2011 — 2012
ITIL Expert, Official ITIL V3 Lifecycle Course, IT Service Management
Kyiv Engineering Technical Institute 2002 — 2007
Master's degree, Information Technology, Computer Sciences, Software Developer
Lyceum "Universum" at NTUU «KPI» 1998 — 2002
Experience
BOMBARDIER September 2014 - Present
BMC Software September 2012 - September 2014
EVRY ASA March 2010 - August 2012
Ukraine International Airlines November 2006 - March 2010
MeatTrade LTD November 2004 - November 2006
Amosov Institute of Cardiovascular Surgery September 2002 - November 2004
Skills
SCCM, Windows Server, Deployment, ETL, Solution Architecture, Servers, Active Directory, Group Policy, Virtualization, Firewalls, HP Service Center, Application Management, VMware, Continuous Improvement, WDS, BMC Remedy, Governance, SQL Server, SharePoint, CMDB, ITIL, Cisco Call Manager, Server Architecture, Risk Management, Microsoft Certified..., IT Operations, ETL Tools, IT Service Management, Windows Server 2008, Network Security, MS Exchange, Information Security, Operating Systems, Configuration Management, Incident Management, GLPI, Windows, Oracle E-Business Suite, DHCP, Tortoise SVN, DNS, IT Asset Management, Service Management, RACI, VPN, Microsoft Exchange, Citrix, Microsoft SQL Server, Pentaho, Workshop Facilitation