Barcelona Area, Spain
Global Implementation Project Manager at ADP
Outsourcing/Offshoring
Education
Universitat de Barcelona 2005 — 2006
Spanish Language and Literature
University of Leuven 2003 — 2005
Master's degree, Applied Economics
Katholieke Universiteit Brussel 2001 — 2003
Bachelor's degree, Applied Economics
Mater Dei Instituut- St Pieters Woluwe
Experience
ADP April 2014 - Present
Xerox July 2013 - March 2014
ACS, A Xerox company September 2012 - June 2013
ACS, a Xerox Company June 2011 - September 2012
ACS April 2008 - June 2011
Volvo Trucks September 2006 - April 2008
Skills
Strategy, Process Improvement, Business Transformation, Customer Satisfaction, Project Management, Team Building, Account Management, Team Leadership, Outsourcing, Performance Management, ITIL, Customer Service, Training, Telecommunications, CRM, HR Transformation, Analysis, Business Process, Payroll, Personnel Management, Business Strategy, People Management, Business Analysis, Recruiting, Change Management, Six Sigma, Program Management, Coaching, Business Planning, ERP, Sales, Management, BPO, Vendor Management, Operations Management, Negotiation, Business Development, Management Consulting, Service Delivery, Human Resources, Leadership, Employee Engagement, Project Planning, Talent Management, Business Process..., Call Centers, Organizational..., Cross-functional Team..., IT Service Management, Team Management