Lisbon Area, Portugal
Process consultant and Project Manager at CGI
Information Technology and Services
Education
ISCTE - Instituto Universitário de Lisboa 2004 — 2005
Pos-Graduate
Instituto Superior Técnico 1989 — 1994
Engineer
Experience
CGI October 2012 - Present
Self-employed February 2006 - Present
Logica 2009 - December 2012
CristalData September 1994 - December 2012
Logica May 2010 - October 2012
LogicaCMG (Edinfor) July 2007 - September 2009
Novabase December 2000 - February 2006
Petrotec July 1998 - December 2000
IADE January 1991 - September 1998
Skills
Requirements Analysis, Service Management, CMMI, ITIL, IT Governance, IT Management, Planning, Project Delivery, PMO, Integration, Outsourcing, Business Process, Customer Relations, Budgeting, Team Leadership, Project Management, Consultancy, IT Strategy, Certified Project..., Auditing, Gap Analysis, Process Consulting, IT Outsourcing, ISO 20000, Business Analysis, Program Management, SLA, Enterprise Architecture, Software Project..., Service Improvement, IT Service Management, Business Process Design, Service Delivery, Resource Management, Controlling, Metrics, Project Portfolio..., Team Management, Governance, Solution Architecture, Process Improvement, Pre-sales, Management, Change Management, Analysis, Consulting, PMP, Business Intelligence, Strategy, Management Consulting