Grenoble Area, France
Risk assesser at IBM GPS
Information Services
Education
ICPI 1978 — 1980
Institut catholique d'études supérieures 1978 — 1980
ingenior, chemical
Institut catholique d'études supérieures 1978 — 1980
Experience
IBM January 2012 - Present
IBM Global Process Services 2012 - 2013
IBM GTS MBPS March 2010 - December 2011
jeune chambre economique JCE September 1981 - December 1990
Skills
Customer Relations, Sla, Transition Management, SLA, IT Service Management, Supply Management, Process Improvement, PMO, Supply Chain Management, Global Delivery, Team Leadership, Project Planning, Contract Negotiations, PMP, People Management, Resource Management, Process Engineering, Business Management, Account Management, Offshoring, Professional Services, Contract Management, Program Management, Management, Business Process, Procurement, Vendor Management, Sourcing, Project Delivery, Business Process..., CRM, Supplier Management, Business Transformation, Service Delivery, IT Strategy, Change Management, Purchasing, Team Building, Strategic Planning, BPO, Supply Chain, Outsourcing, Project Portfolio..., Negotiation, Team Management, Strategic Sourcing, RFP, Contract Negotiation, Cost Reduction, ERP