Bruxelles Watermael-Boitsfort, Bruxelles-Capitale, Belgium
Senior Service Manager at AXA Insurrance
Insurance
Education
Southampton Solent University 1989 — 1993
Computer Sciences, Information Technology
Siveho - Antwerpen 1980 — 1982
Bachelor's degree, Accountancy-Information systems
HUB-EHSAL 2002 — 2003
Business Intelligent
Experience
AXA February 2015 - Present
Skills
Service Desk, Business Process, IT Management, Operating Systems, Service Management, MS Project, Incident Management, ICT, Organizational Change, Quality Assurance, PMO, Business Alignment, Change Management, Operations Management, Process Management, Problem Management, Banking, Performance Management, Configuration Management, Business Analysis, IT Operations, Resource Management, Interim Management, People Management, Team Management, ITIL, Management, IT Service Management, Service Delivery, Process Improvement, Outsourcing, IT Outsourcing, Project Management, Requirements Analysis, Service Improvement, Analysis, IT Strategy, Infrastructure, PRINCE2, Sla, Business Process Design, Management Consulting, Team Leadership, Project Coordination, Project Delivery, Business Intelligence, Business Process...