Tilburg Area, Netherlands
Manager Customer Team
Information Technology and Services
Education
Hogeschool 's-Hertogenbosch 1980 — 1984
Electronics
Zaltbommel 1976 — 1980
Electronics, VMBO
Experience
KPN Corporate Market August 2012 - Present
KPN Corporate Market February 2010 - July 2012
KPN May 2005 - January 2010
KPN October 2003 - April 2005
KPN September 2001 - September 2003
KPN February 2001 - August 2001
KPN July 2000 - January 2001
KPN December 1998 - June 2000
KPN August 1995 - November 1998
Getronics April 1990 - July 1995
Skills
Avaya, IT Service Management, Solution Implementation, Consultants, Department Management, ICT, Application Lifecycle..., Cisco Technologies, Implementation Services, IP, Service Level Management, Business Process..., Managerial Finance, Financial Management, Sla, Human Relations, Project Management, IT Outsourcing, Change Management, Service Improvement, ITIL, Service Desk, People Skills, Project Portfolio..., Unified Communications, Problem Management, VoIP, Nortel, Service Delivery, IT Management, Data Center, Program Management, Incident Management, Process Management, Management Consulting, PRINCE2, WAN, Professional Services, Outsourcing, Customer Service, Offshoring, Business Alignment, Service Management, Customer Relations, Telecommunications, Telephony, Managed Services, Process Improvement, Interim Management, Management