Stockholm County, Sweden
Service Desk Manager at High Performance Systems
Information Technology and Services
Education
Jönköping University 2005 — 2008
Computer Sicence, Network Specialist
Berzeliusskolan 2002 — 2005
Upper secondary school, IT
Experience
High Performance Systems October 2012 - Present
Stockholms Stadsnät October 2012 - Present
High Performance Systems November 2011 - November 2012
H&M December 2011 - August 2012
RNB Retail and Brands AB March 2010 - November 2011
TeleComputing September 2008 - March 2010
Skills
Antivirus, Active Directory, Network Security, WiFi, VMware ESX, ITIL, Customer Service, Bluecoat, Data Center, DNS, Team Leadership, SCCM, Firewalls, McAfee Antivirus, Cloud Computing, Team Building, Citrix, McAfee, Windows Server, VDI, System Center, IT Strategy, Customer Relations, DHCP, Information Security, Service Desk Management, Help Desk Support, PKI, VPN, McAfee ePO, IT Operations, IT Service Delivery, OTRS, Team Management, Project Planning, Hardware, IT Service Management, Service Desk, System Administration, Customer Satisfaction, Infrastructure, Windows 7, BMC Remedy Ticketing..., Microsoft Exchange