Porto Area, Portugal
at Crazy Kangaroo
Hospitality
Education
Universidade do Minho 2014 — 2017
Doctor of Philosophy (PhD), Marketing and Strategy
Cornell University 2013 — 2013
Post graded course, Marketing the Hospitality Brand through New Media: Social, Mobile & Search
Universidade de Aveiro 2007 — 2010
Master of Science (MSc), Tourism Management and Planning
Escola Superior de Hotelaria e Turismo do Estoril 2001 — 2007
Graduate, Hotel Management
Escola Superior de Hotelaria e Turismo do Estoril 1997 — 1998
Bachelor of Arts, Hotel Management
Glion Institute of Higher Education 1996 — 1996
Post Graduation, Hotel Management
Escola de Hotelaria e Turismo do Porto 1993 — 1996
Professional Course, Hotel Management
Experience
Crazy Kangaroo February 2010 - Present
Casa do Moleiro - Turismo em Espaço Rural December 2002 - Present
Hotel Teatro March 2010 - May 2010
Carlton Life Boavista, Hospital & Health Care March 2008 - June 2008
Escola Profissional Infante D. Henrique September 2003 - April 2008
Pestana Porto Hotel March 2001 - December 2003
Serlima Integrated Services April 2000 - March 2001
Espaço Cativa September 1999 - April 2000
Casa da Ribeira January 1999 - July 1999
Pousada de Santa Maria de Bouro (ENATUR, S.A.) March 1997 - September 1997
Skills
Employee Relations, Menu Development, Tourism, Restaurant Management, PowerPoint, Forecasting, Teamwork, Quality Management, Planning, Hotels, Food, Food Cost, Coaching, Catering, Banquets, Restaurants, Resorts, P&L, Hotel Management, Operations Management, English, Guest Satisfaction, Business Planning, Project Planning, Profit, Revenue Analysis, Customer Relations, Purchasing, Staff Training, Food Service, Event Management, Customer Satisfaction, Environmental hotel..., Food & Beverage, Wine, Yield Management, Training, Microsoft Office, Cost Control, Menu Design, Hospitality Industry, Pre-opening, Hospitality Management, Special Events, Event Planning, Hospitality, Hotel Booking, Hiring, Budgeting, Supervisory Skills