Berlin Area, Germany
Third level support presso car2go Deutschland GmbH
Automotive
Education
Università Ca' Foscari di Venezia 2003 — 2011
Master's degree, Germanic Languages, Literatures, and Linguistics, 110/110 cum Laude
RUB Bochum 2008 — 2009
Exchange Student, NDL- Modern German Literature
Freie Universität Berlin 2007 — 2007
Erasmus
Università Ca' Foscari di Venezia 2003 — 2007
Laurea triennale (= Bachelor’s degree), LLMCO (Lingue e letterature moderne e contemporanee occidentali), 110/110
Liceo Scientifico a indirizzo linguistico 1998 — 2003
School leaving certificate, Liceo scientifico a indirizzo linguistico, Final mark: 100/100
Experience
car2go Deutschland GmbH (Subsidiary company of DAIMLER AG) March 2015 - Present
Myself June 2012 - Present
car2go September 2013 - March 2015
Tempton Group on behalf of the Bosch Communication Center March 2013 - August 2013
Look Mommy! February 2013 - July 2013
Messe Berlin-Messe Basel March 2006 - February 2013
Sisthema srl on behalf of the Marco Polo Airport (Venice) and the Treviso Airport January 2011 - September 2012
Centro Studi Eoliano July 2011 - July 2011
Università Ca' Foscari di Venezia March 2011 - June 2011
Gesamtschule Berger Feld- Gelsenkirchen- Germany September 2008 - June 2009
Skills
Social Media, Public Relations, Stress resistance, Assistenza clienti, Goal Oriented, international background, Patience, Research, Emergency Management, Performance Reporting, Microsoft Office, Conflict Resolution, Curiosity, Quality evaluation, Pubbliche relazioni, Event Planning, Internal Communications, Complaint Management, Microsoft Excel, Translation..., cool-blooded, Problem Solving, Event Management, Comunicazioni interne, B2C, Lingua italiana, Italian, English, German Language (C2)..., Public Speaking, PowerPoint, customer care, Social media, Microsoft Word, Lingua inglese, E-mails monitoring, Social Networking