Cologne Area, Germany
Principal Manager, Application Management Services at itelligence
Information Technology and Services
Education
WHU – Otto Beisheim School of Management 2012 — 2013
WHU Certificate in Leadership Excellence, Leadership Excellence in the field of ICT
Hochschule Niederrhein 1998 — 2005
Dipl. Kauffrau, Business economics, (Economic law stream)
Fachhochschule Düsseldorf 1990 — 1995
Dipl.-Ing.(FH), Electrical Engineering / Automation
Experience
itelligence November 2013 - Present
Self-Employed January 2013 - October 2013
Nokia February 2009 - September 2012
Nokia November 2006 - January 2009
Nokia July 2004 - October 2006
Nokia August 2000 - June 2004
Nokia August 1999 - July 2000
Nokia June 1997 - July 1999
Nokia February 1995 - June 1997
Skills
Remote Infrastructure..., PRINCE2, PaaS, Integration, Outsourcing, Leadership, SLA, Vendor Management, Change Leadership, Software Project..., IT Operations, BMC Remedy, Telecommunications, M_o_R, Agile Project Management, Service Lifecycle..., Application Lifecycle..., Service Operations, SaaS, Service Delivery, Service Management, IT Strategy, Process Improvement, IT Service Management, Service Improvement, IT Outsourcing, Leading People, Business Coaching, Virtualization, IT Governance, Line Management, IT Management, OLA, Cloud Computing, SAP, Sla, Management, Governance, Quality Management, Application Management, Software Development, Information Technology, SLM, ITIL, High Availability, Business Process, Coaching Leaders, Change Management, Incident Management, Virtual Teams