Brentford, Greater London, United Kingdom
UX Researcher at Ministry of Justice
Information Technology and Services
Education
City University (GB) 2012 — 2013
Master's Degree, Human-Centred Systems, Distinction
University of Warwick - Warwick Business School 1997 — 1998
MBA, Operations strategy and management
University of Bristol 1980 — 1984
BA Modern Languages, French and German
Experience
Ministry of Justice July 2015 - Present
Patrick Harrigan Ltd October 2013 - Present
Heath Wallace April 2015 - June 2015
Animal and Plant Health Agency September 2014 - March 2015
Ministry of Justice Digital Design April 2014 - September 2014
City University London September 2012 - September 2013
London Borough of Camden May 2012 - September 2012
Patrick Harrigan Ltd September 2008 - September 2012
Equality and Human Rights Commission March 2010 - October 2011
Bristol City Council October 2008 - October 2009
Skills
Risk Management, User Interface, Project Portfolio..., User Experience, Public Sector, Stakeholder Engagement, User Research, PMO, PRINCE2, Requirements Analysis, Consulting, Business Process..., Programmes, Project Delivery, Management Consulting, Portfolio Management, Business Transformation, Governance, User-centered Design, Policy, Programme, User Experience Testing, Change Leadership, Organizational Design, Change Programmes, Interim Management, Stakeholder Management, Change Management, Heuristic Evaluation, Consultancy, User Scenarios, Coaching, inclusive design, Usability Testing, Process Engineering, Organizational Change, Information Architecture, web accessibility, Management, User Interface Design, Benefits Realisation, Telemedicine, Private Sector, Program Management