Amsterdam Area, Netherlands
Service Manager Fixed Services at KPN
Information Technology and Services
Education
APMG 2014 — 2015
Certificate, Prince2 Foundation in Project Management
APMG 2013 — 2013
Certificate, ITIL V3 Foundation in IT Service Management
APMG 2008 — 2008
Certificate, ITIL V2 Foundation in IT Service Management
Cisco College 2008 — 2008
Certificate, Cisco Certified Entry Networking Technician
CompTIA 2008 — 2008
Certificate, CompTIA Network+ Certified Professional
HBO IT Service Management 2004 — 2007
EXIN Certificate, IT Service Management
HBO University Computer Sience 1997 — 2002
EXIN Diploma AMBI, Computer Science
Open University Netherlands, Communication technology 2001 — 2001
Certificate, Communication Technology
Pre University Education, Physics & Mathematics 1990 — 1993
Certificate, Physics & Mathematics
Aircraft Line Maintenance Mechanic Avoinics 1985 — 1987
Diploma, Aircraft Line Maintenance Mechanic Avionics
Experience
KPN January 2014 - Present
KPN November 2010 - December 2013
KPN ibasis January 2010 - October 2010
KPN International August 2002 - December 2009
KPN International November 1999 - July 2002
KPN Corporate Market November 1996 - October 1999
Fokker Aircraft September 1986 - June 1996
Fokker Aircraft August 1975 - August 1985
Skills
CCNA, Change Management, Troubleshooting, VoIP, Project Management, IP, Cisco Technologies, Routing, Networking, Testing