Rome Area, Italy
Operating Director at Filiassur International S.a.S.
Insurance
Education
The Johns Hopkins University 1991 — 1993
Master, Business Financial Management
Bentley University 1987 — 1991
BS, Economics/Finance
Experience
Filiassur International S.a.S. January 2014 - Present
Aegon Direct Marketing Services Europe Ltd. June 2005 - December 2013
RBS – Retail Business Services S.p.A. (Rome, Italy) December 2003 - May 2005
Sky Italia S.r.l./Stream S.p.A. (Rome, Italy) June 2000 - November 2003
Experían (Rome, Italy) May 1997 - May 2000
Kagan World Media Consulting (London, U.K.) July 1993 - March 1997
Skills
Analysis, Outsourcing, Customer Relations, Sales, Management, Telemarketing, Change Management, Call Center, Training, Change management, Insurance, Customer Satisfaction, Marketing Strategy, Operations Management, Budgets, Customer Service, Customer Retention, Call Centers, Marketing, Telecommunications