Poland
Club Lounge Manager, Guest Relation Manager, Chief Butler
Hospitality
Education
2004 — 2009
M.A., Tourism, Hospitality, Recreation
Experience
Yacht Stewardess April 2015 - Present
www.pamperanddelight.com August 2014 - Present
Mandarin Oriental Hotel Group October 2012 - September 2014
InterContinental Hotels Group December 2011 - October 2012
InterContinental Hotels Group (IHG) July 2010 - July 2011
Hotel Amadeus JAN-POL S.A. February 2010 - June 2010
Club Hotel Atlantic Squash & Wellness July 2008 - January 2009
Skills
Hotels, Upselling, Hospitality Industry, Customer Retention, Customer Relations, Guest Service Management, Concierge Services, Improvement, Pre-opening experience, Up-selling, Resorts, Professional Services, Training & Development, Efficiency Improvement, Brand Standards, International Standards, Hospitality Management, Customer Satisfaction, Micros, Restaurants, Banquets, Hotel Booking, Performance Improvement, Catering, Training Skills, Opening Hotels, Standards Development, Continuous Improvement, Tourism, OnQ, Employee Training, Property Management..., Customer Oriented, Hotel Management, Guest Recovery, Staff Training, Yield Management, Training, Front Office, Revenue Analysis, Customer Service, Enrollments, Service Delivery, Hospitality, Detail Orientation, Customer Experience, Opera, Fine Dining, Achieving Results, Staff Development