Heston, Greater London, United Kingdom
General Store Manager at Dixons Carphone
Telecommunications
Education
Akademia Swiętokrzyska im. Jana Kochanowskiego w Kielcach 1998 — 2003
Master's degree, Librarianship; Journalism and press studies.
Experience
Dixons Carphone September 2014 - Present
Phones 4u April 2014 - September 2014
O2 (Telefónica UK) May 2011 - April 2014
Skills
Sales, Team Building, Team Mentoring, Customer Retention, Employee Engagement, Staff Management, Exceeding Customer..., Sales Management, Team Management, Management, Teamwork, Time Management, Exceeding Targets, Mobile Communications, Merchandising, Hiring, Training, Performance Improvement, Team Leadership, Interviews, Sales Process, Customer Satisfaction, Customer Engagement, Customer Service, Managed Services, Rostering, Staff Development, Performance Management, Telecommunications, Recruiting, Stock Management, Customer Support, Retail Sales, Solution Selling, Customer Experience, Coaching