Utrecht Area, Netherlands
Programma & Change Manager | Digitale Transformatie | Customer Intelligence | Omnichannel | CRMTalent.nl | PIM Bestuur
Management Consulting
Education
Prowareness
AgileScrum in Project Management
Beeckestijn Business School 2013 — 2014
Post Doctoraal CEM, Customer Experience & Multichannel Management
Business Model Canvas, Kluwer
Change Professional, Organisatie Ontwerp en verandering
Skillsoft
Leading Change
The World We Work In
Trusted Advisor
Beeckestijn Business School 2009 — 2009
Post Doctoraal CRM, CRM Professional
SP Associates
Post doctoraal, Masterclass Programma Management ING
University of Groningen 1984 — 1991
drs., Bedrijfskunde
Het Rhedens Lyceum 1976 — 1984
VWO, VWO
Experience
BLUEORANGEGROUP July 2015 - Present
Eurocross Assistance February 2015 - Present
Eraze Computer Software BV February 2015 - Present
ONVZ March 2014 - Present
NICM, Nijhuis Interim & Change Management January 2013 - Present
CRMTtalent.nl October 2014 - Present
PIM (Platform Innovatie in Marketing) January 2000 - Present
Beeckestijn Business School 2008 - Present
Delta Lloyd September 2013 - February 2014
BM Partners B.V. January 2013 - December 2013
Skills
ICT, Outsourcing, Organizational Change, Information Management, B2B, Customer Service, Analytics, Marketing Communications, Sales, Customer Experience, PRINCE2, Social Media, Business Development, Consultancy, Management, Program Management, Business Intelligence, Change Management, Strategy, Market Research, Marketing, Coaching, Interim Management, Online Marketing, Business Case, Consulting, Marketing Management, Management Consulting, E-commerce, Customer Relations, Business Strategy, New Business Development, Project Portfolio..., Analysis, Marketing Strategy, Process Management, Entrepreneurship, CRM, CRM Integration, Omnichannel