Guildford, United Kingdom
Cisco Unified Communications Consultant
Telecommunications
Education
University of Essex 1996 — 1999
2:2, Ecology & Environmental Biology
Blackwater Valley Centre 1994 — 1996
A Levels, A Levels
Experience
Adam Jackman Ltd February 2011 - Present
Rushmoor Borough Council May 2006 - Present
Adam Jackman Ltd February 2011 - Present
Vodafone November 2014 - June 2015
JAM IP February 2011 - November 2014
Atos Origin November 2005 - February 2011
ERA Technology April 2005 - November 2005
Cable & Wireless January 2000 - April 2005
Skills
Virtualization, Cloud Computing, IPCC Express, Active Directory, ICM, Cisco, CUCCH, IP, Call Recording, Cisco CVP, Cisco ICM, PBX, SQL Server 2005/2000, Pre-sales, ITIL, Disaster Recovery, Perl/shell scripting, Periphonics, Windows, Cisco Call Manager, VoIP, Consultancy, Solution Design, CUCM, Microsoft Operating..., Cisco IPCC, Integration, Telephony, Windows Server 2003, IVR, UC, CVP, Contact Centre, Unity, Unified Communications, Call Logging, Cisco IP IVR, SQL, Data Center, System Administration, SIP, Telecommunications, Call Center, Troubleshooting, CUCCE, CUCCX, Deployment, CTI, Linux, ACD