Utrecht Area, Netherlands
Transition Manager at Remeha
Consumer Services
Education
University of Utrecht 1986 — 1992
Masters, Economic Geography
Middlesex University 1990 — 1991
masters, Economic Geography
Nassau Scholen Gemeenschap
Experience
Beschikbaar voor nieuwe opdracht 0611372266 September 2015 - Present
Remeha February 2015 - Present
IKANO Private Limited (IKEA Singapore) December 2014 - Present
Klantenservice Federatie September 2009 - Present
UNIEKON BV September 2006 - Present
Coniche 2006 - Present
Beeckestijn Business School June 2015 - June 2015
School for Customer Management April 2015 - April 2015
Stater April 2014 - February 2015
AKD Solutions Ltd 2015 - 2015
Skills
Outsourcing, Training, Change Management, Business Process..., Strategic Consulting, Project Management, Internet Banking, Workforce Management, Process Management, Customer Satisfaction, Cross Cultural..., Performance Tuning, Process Improvement, Management Consulting, CRM, Dutch, Key Performance..., E-commerce SEO, Contact Centers, Search Advertising, Call Centers, Management, Customer Experience, Service Management, Coaching, PRINCE2, B2B, ICT, Consulting, Interim Management, Telecommunications, Operations Management, IVR